Elite edition01
Stage 1 / 6
Understand
InputWebsite, price list, past clients
OutputBrand profile and client personas
One place holds your services, prices, offers and tone of voice. Everything else reads from it, so nobody quotes the wrong price.
Elite · A private studio for wellness businesses
EliteYour marketing team, full circleyou approve, the system does the work
Whether you are just starting out or bringing an established business into a new era of technology, from spas, yoga, meditation, retreats and sound healing to plant-based restaurants, beauty and professional training, the Studio brings it all into one place: understanding your clients, planning, creating content, running ads, caring for clients and measuring results. The repetitive work runs all day, and you simply approve and decide.
6stages joined in one loop14workspaces1place to start each day
02
Stage 2 / 6
Strategy
InputMonthly revenue goal
OutputClients needed, budget per channel, weekly schedule
The system works backwards from your goal to the tasks for each week. You fine-tune it, then sign off.
03
Stage 3 / 6
Production
Input10 minutes of filming
OutputVideos, posts and on-brand cover images
Scripting, editing, writing and scheduling posts. You give feedback in your own words and the system revises.
04
Stage 4 / 6
Promotion
InputApproved videos
OutputAd campaigns and Google rankings
Once you approve, the ads go live right away. Your brand shows up on Google and in chat assistants.
05
Stage 5 / 6
Booking & closing
InputClients messaging about times from your ads and posts
OutputReserved and paid appointments
The assistant takes bookings and holds the slot right inside the conversation. Clients scan a QR code to pay by bank transfer, and the booking is confirmed as soon as the payment arrives. The system sends a reminder before the session, and when clients arrive, reception scans their code to check them in.
06
Stage 6 / 6
Measure & adjust
InputReal numbers from every channel, the Inbox and Bookings
OutputWhich weeks were slow, what to adjust next month
Revenue, clients and costs on one dashboard. The results flow back as input for Understand and Strategy.
Movement 01 · A day at the Studio
You focus on your craft, marketing runs all day
Each day you spend a few minutes approving and deciding. For the rest of the day, the Studio works quietly in the background.
Youa few minutes to approve and decideThe Studiothe rest of the day
Morning briefing
How much was spent, how many clients messaged, what needs doing today.
Approvals
Tap a task to jump straight to where you approve it, edit it or hand it to someone.
Replying to clients
Right prices, right times. Tricky clients go to a person, spam is filtered out.
Check-in
Reception sees appointments, scans codes and assigns rooms right on the phone.
Ad check
Costs rising, an ad rejected, a campaign stalled: you hear about it right away.
Tomorrow's content
Videos waiting for approval, posts added to the schedule, numbers updated.
Movement 02 · Why a StudioA small team, marketing work
A small team, marketing work
that never ends
Wellness teams are usually just a few people, each wearing several hats. Marketing ends up scattered everywhere.
01Numbers
Before
MetaGoogleWebsiteZaloSpreadsheet?
Every platform reports numbers its own way. To know if you made money, you open five windows.
With Elite
Overview
MetaGoogleWebsite
One overview dashboard, with every number showing its source and when it was last synced.
02Messages
Before
Any space left tomorrow evening?
08:30 · client already booked elsewhere
A client asks about prices at 11 pm. By the time you reply in the morning, they have booked somewhere else.
With Elite
Any space left tomorrow evening?
Yes, we have a spot at 7:00 pm. Shall I hold it for you?
The assistant replies right away with the right prices and times, even at midnight.
03Content
Before
▶ not edited
In a busy week nobody posts. Finished footage just sits on the phone.
With Elite
A steady content calendar, with videos edited and waiting for approval.
04Prices & offers
Before
Website450kAds390kReception500k
Expired offers still show in ads, and everyone quotes a different price.
With Elite
The Brain450kWebsite450kAds450kReception450k
Change a price once in the Brain and every channel follows.
Movement 03 · The Studio map
Pages and tabs in every stage
Each tile is a menu item, and the chips are the tabs inside it. The menu follows the order a campaign actually lives through.
The life of one taskOne task passes through 10 stations across the 6 stages and the daily work. When the loop is done, the results feed into next month's plan
1Today
2Brain · Clients
3Plan · KPI
4Content calendar
5Video · posts
6Library
7Ads · SEO
8Inbox
9Bookings
10Overview
This month's results become next month's input
Start of each day
Today
Where each day beginsTodayGreeting, timeTask countIn progress
1
Stage 1
Understand
Brand and clientsStudio BrainBrand profileServices & prices
ClientsTarget clientsSearch keywordsBrand awarenessReachable clients
Stage 2
Strategy
Goals and campaignsPlanYearMonth & KPICampaigns
2
3
Stage 3
Production
From calendar to finished workContent calendarProduction scheduleMulti-channel postingContent ideas
Video studioProjectsEditing line
Writing studioPosts & imagesSession recaps
Motion studioMotion graphic setsVoice-driven animation
LibraryFinished workSession photos & videosAd assets
Stage 4
Promotion
Ads, SEO and GEOAdsAwaiting approvalReview & planRun adsInvoicesAccount health
Ad channelsMetaGoogleTikTokChatGPTZalo
SEO & GEOGoogle SearchGEOBacklinksWebsite healthRoadmap
4
Daily
Inbox
Part of Bookings, pinned to the top of the menuInboxConversationsAuto repliesBehaviourHow the assistant replies
Stage 5
Booking & closing
From reservation to front desk check-inBookings & check-inScan codeCalendarBookingsMessagesWeb orders
5
6
Stage 6
Measure and adjust
Overview, reports, plan adjustmentsOverviewKPI progressRevenueCostsPerformance reports
This month's results flow back into next month's Plan
Movement 04 · People approve, the system does the work
Everyone on the right task
The system prepares the work, someone with permission approves it, and only then does it run. Nothing spends money or reaches a client on its own.
OwnerMonthly plan
SystemWorks out client numbers, splits the budget by channelApproveThe owner adjusts and signs offResultMonthly plan
ContentVideos, posts
SystemScripts, edits, schedules postsApproveThe reviewer watches and gives feedbackResultPublished to channels
AdsCampaigns
SystemDrafts campaigns, keeps them pausedApproveSomeone with permission switches them onResultCampaign goes live
Client careMessages
SystemAnswers common questions, filters spamApproveStaff take the tricky onesResultClient books a slot
ReceptionAppointments
SystemGathers booking requests in one placeApproveReception confirmsResultClient checks in
Movement 05 · The client journey
From stranger to returning client
At every step a client takes, part of the Studio is supporting it behind the scenes.
AwarenessVideos, posts and ads bring your brand to the right people on Facebook, Instagram, TikTok and Google
Production · PromotionInterestClients message about prices and times or comment on posts, and the assistant replies right away
InboxConversionPick a time, hold the slot, pay and receive an appointment confirmation
Booking & closingExperienceScan to check in at the front desk, room assigned, served on time
Check-inRetention & referralReminders, loyalty offers, past clients referring friends
Clients · MeasureMovement 06 · The manager
Mè Xửng, your Studio media manager
In the corner of every page there is a manager always on duty,
reading the whole Studio's live numbers and chatting with your team.
All staffPeople with development rights
Movement 07 · Connections
Works on the platforms your business already uses
Connected through your own official accounts, reading real numbers and acting directly, with no copying back and forth by hand.
Meta
FacebookInstagramMessengerAds
Google
AnalyticsSearch ConsoleGoogle AdsDrive
Website
WordPressWooCommerceOrders
Content
YouTubeTikTokPost schedule
Zalo
Zalo OAZalo Ads
At the desk
AppointmentsScan codeRoom assignment
STUDIOone source of truth
Movement 08 · Principles
Six things the Studio always keeps
The BrainAdsAssistantPostsWebsite
01One source of truth
Prices, offers and policies are edited only in the Brain. Ads, the assistant and posts all read from it.
02People approve, the system does the work
Anything that costs money, reaches a client or changes the Studio needs confirmation from someone with permission.
Source: Meta · 09:00No data yet
03Real numbers with sources
Every number shows where it came from and when. If there is no data yet, it says so.
A sound bath cures insomniahelps you relax and sleep more easily
04Responsible claims
No promises to cure illness, no exaggeration. In line with health industry advertising policies.
Reception
Content
Ads
05The right people on the right tasks
Reception sees appointments, the content team sees the post schedule, the ads team sees campaigns.
Private server
Connection key••••••••••••
- 09:02 · Lan approved a post
- 09:15 · Minh switched on a campaign
- 10:40 · Automatic backup
- 11:05 · Thu updated a service price
06Independent systems and storage
Your data and finished work live on your own server and storage. Connection keys never appear in the interface, and everything is logged and backed up.
Movement 09 · Getting started
Bring the Studio into your business in 4 steps
Made for wellness businesses of 1 to 30 people: an owner doing it all, a small team splitting work by role, or several branches sharing one Brain.
- 1
Load the Brain
Services, prices, policies and tone of voice. The Studio reads your current website to fill in most of it.
- 2
Connect channels
Meta, Google, your website and Zalo through your official accounts. HEALIVERSE connects them for you remotely; you only grant access and never share a password.
- 3
Assign people
Add staff and choose their departments. Everyone sees exactly their own part of the work.
- 4
Run the first loop
Sign off the monthly plan, approve the first content, switch on the first campaign.
Spa & therapyYoga & pilatesMeditation & mindfulnessSound healingRetreatsWellness trainingWellness equipment stores
Movement 10 · FAQ
Questions we hear often
Does the Studio replace a marketing team?
No. The Studio handles the repetitive, time-consuming work: reading numbers, drafting, editing videos, answering familiar questions and checking ads for mistakes. People keep the decisions: signing off plans, approving content, switching on campaigns and looking after tricky clients.
Does the Studio spend ad money on its own?
No. The Studio only prepares. Creating campaigns, changing budgets, switching them on or pausing them all need confirmation from someone with permission, and the Studio double-checks the daily amount before anything runs.
Where does my business data live?
On your business's own server. Connection keys are stored only on the server and never shown in the interface. Passwords in the Account vault are encrypted right in the browser. Every important change is logged with who did it and when.
Can new staff start using it right away?
Yes. Each person only sees the sections for their own department. If something is unclear, they ask Mè Xửng with a screenshot and Mè Xửng walks them through it step by step.
Do we need our own technical team?
No. The Studio runs on one server and connects to each platform through your official accounts. Updates and fixes are approved by people with development rights, with backups and an automatic rollback if anything goes wrong.
Can it work in English for international clients?
Yes. Content, ads, greeting messages and assistant replies all work in Vietnamese, English or both. Clients get answers in the language they write in.
See the Studio in actionOn your own
On your own
brand
Book a session to see the Studio running at a working wellness centre, then sketch out the six-stage loop for your business together.